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Frequently asked questions

Helpful guidance for choosing and using this product.

How should I use this product?

Follow the usage directions on this product page and packaging, and introduce new skincare gradually.

Should I patch test?

Yes. Test a small area before wider use, especially when trying a new skincare product.

What if irritation persists?

Stop use if irritation persists or discomfort develops, and seek appropriate professional advice if needed.

Choose your routine step

Compare each product by its role, ideal use and the concern it is designed to support.

Dullness · C Scape 25 Serum Dark spots · Brightening Complex Sensitive skin · Cica Soothing Creme Daily cleansing · C Scape Face Wash
01 · Cleanse

C Scape Vitamin C Face Wash — Brighten While You Cleanse

Role
Gentle cleansing first step for morning and evening.
Who it suits
For anyone wanting a simple daily cleanse.
When to use
Morning and evening.
Key difference
The everyday cleansing option; it prepares skin for the rest of your routine.
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02 · Treat

C Scape 25 Vitamin C Serum — Brighten, Firm & Glow

Role
High-strength 25% Vitamin C treatment for brightening and firmness.
Who it suits
For shoppers seeking a concentrated brightening step.
When to use
Introduce two to three times weekly, then adjust to your routine.
Key difference
The highest-strength Vitamin C treatment in this guide.
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03 · Target

Skin Brightening Complex — Even Tone, Fade Spots & Glow

Role
Targeted serum with Alpha Arbutin, Daisy Flower Extract and Hyaluronic Acid.
Who it suits
For uneven tone and the appearance of dark spots.
When to use
Use as your targeted serum step.
Key difference
The targeted tone-focused option with three named featured ingredients.
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04 · Soothe

Cica Soothing Creme — Calm, Repair & Strengthen Sensitive Skin

Role
Calming moisturising and barrier-support step.
Who it suits
For sensitive or reactive-feeling skin.
When to use
Use when skin needs comfortable moisture and soothing care.
Key difference
The calming moisturiser and barrier-support option.
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